Friday, October 06, 2023

Welcoming Andrei-Denis Pavel to UniPhi: Enhancing Global Client Support

UniPhi would like to welcome and introduce a new addition to our team, Andrei-Denis Pavel, who is 
our End User Support Consultant stationed at our Office in the UK.

Andrei's role will be crucial in delivering quality support and consultation to our clients worldwide, providing real-time and front-line communication in the UK.

UniPhi strives for excellence that extends to the individuals we bring into our team, and Andrei is no exception. We have always sought out unique and experienced individuals who align with our values of innovation and forward-thinking. 

Andrei was up against some stiff competition with over 400 applications received and the shortlisted 7 candidates putting forward excellent presentations. The rapport Andrei built with management during the interview was exceptional, with the conversation spanning 2 hours! We look forward to Andrei's calm and thoughtful insights being provided to our expanding UK client base. Andrei joins us with a wealth of knowledge, holding a tertiary education in business and boasting a dynamic career history that spans customer service, business administration, and IT support.

Andrei is heading to Australia on October 14th and will be live on the phones from 1 November 2023. Our head office staff in Sydney will be putting Andrei through the paces with some intensive knowledge transfer during his two weeks stay. 

Just a reminder for our UK clients, you can contact our support between 9am and 5pm BST on 0800 043 4738. Or chat to a support person via https://uniphi-software.com during the same hours.

We look forward to hearing from you.


No comments: