Change management can be a big issue and complex to navigate. It is often a challenge for a project team member to know who exactly should be notified of an issue that has occurred during their work on a project. The result is a cc list on an email longer than the project team. The resulting email reply chain can drive people to despair. Added to this is the need to log all these issues in a register to ensure they are not missed in reviews and are closed out as the project progresses.
UniPhi's issues module has always been a great module to resolve these issues (pardon the pun) with integration to Outlook and cloud based collaboration enabling each issue to be tracked in one location. The resulting register is automatic and can be tracked with ease. However, this module did not assist in the accurate allocation of that work. UniPhi 19's new workflow feature streamlines the escalation process, making sure the key people and only the key people are being notified about an issue.
The key benefit of this feature is the certainty and accuracy of tasks and communication, that the right people are aware of the change and their responsibilities. For example, you can now differentiate between design, cost, or time issues with different resources being notified based off a series of questions asked of the end user.
Book your upgrade for this must have feature, to enjoy simple and effective change management.
Watch this short video to see it in action:
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